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Allen Face > Technical Support

Our products are designed and manufactured to very high standards and should provide you with years of service. We stand behind our products and offer the required recalibration and service to keep your equipment in optimal shape.

Once you have your F-Meter or D-Meter, you will need to use the Download Manager software - provided free at the link below - to transfer the data from your Meter to your PC. Microsoft Excel is required.

We have also provided a link to the Sewell website for details and assistance with the USB to Serial Adapter that shipped with your equipment.

If you have a problem that is not addressed here, please give us a call directly at (224)699-9000 or send an email to scott@allenface.com.

Updates

Installer / Download Manager

The Download Manager software is required to download data from your Meter to your PC. Click here to access the installer and more information.

Updates

Sewell SW1301 USB to Serial Adapter

Your equipment comes with this adapter and requires it for use. Follow this link for details and to access the required drivers.

(this link will open a new page to the Sewell Direct website)

Allen Face & Company

830 A Roundabout Ct
West Dundee, IL 60118
Telephone: 224-699-9000 Fax: 847-844-0325

LaserStrike, LLC

2725 Old Wrightsboro Road, Unit 12-5
Wilmington, NC 28405
Telephone: 910-763-4501 Fax: 910-763-4502